In May, we launched three major updates that make it easier and faster to create engagement that delivers real value.
Komo Loyalty is now live, helping you build programs that reward meaningful participation across the entire customer journey. Komo Surveys is also out, giving you a smarter way to collect real-time feedback when your audience is most engaged. And we released new React Native capabilities that give mobile teams more control over when and how Komo experiences appear in-app based on real behavior.
Whether your goal is to boost retention, gather insights, or deliver better mobile engagement, you now have more power to do it without added complexity.
Loyalty built for how people actually engage
Most loyalty programs reward purchases. That sounds fine in theory, but in reality, it rarely drives lasting engagement. Many programs take too long to build, cost too much to maintain, and end up forgotten by the people they were meant to inspire.
Komo Loyalty is a better way to build brand connection. It lets you launch complete loyalty programs in minutes using a no-code builder. You can reward customers for interacting with content, completing a task, joining a challenge, or simply showing up consistently (and yes, you can still reward transactions too). The experience is fully embedded inside your existing Komo hub or site, so loyalty becomes part of the journey rather than something that starts after the transaction.
You can set up point rules, define tiers, create badges and leaderboards, and assign meaningful rewards. Best of all, it is easy to change and adapt your program based on what works.
What you can do with Komo Loyalty:
- Launch full programs in under 10 minutes with points, tiers, and profiles
- Reward behavior across your digital experience, not just transactions
- Use gamified mechanics like badges, leaderboards, and milestones
- Connect loyalty to quizzes, games, uploads, and other engagement cards
- Update or personalize journeys without relying on technical teams
This is loyalty that motivates, not loyalty that checks a box. Komo Loyalty is now available as an add-on to all plans.
Feedback that moves with the experience
Surveys are only effective when they feel timely and relevant. Unfortunately, most are delayed and disconnected, arrive days after the experience, are completed by a small group of habitual responders, and rarely tied to any follow-up action.
Komo Surveys changes that by letting you ask questions during the experience, when attention is high and context is clear. You can embed questions inside engagement experiences or link to a full survey from a prize reveal, result screen, or challenge outcome.
Every response is tied to a contact profile in real time and can trigger rewards, list updates, or next-step personalization instantly. That makes the feedback more useful for you and more rewarding for your audience.
With Komo Surveys, you can:
- Build and deploy surveys quickly with a drag-and-drop builder
- Embed questions directly into any content or engagement flow
- Offer immediate incentives like points, bonus entries, or offers
- Use answers to update profiles, trigger logic, or enrich CRM data
- Combine Surveys with Loyalty to capture insight and reward participation
Feedback becomes a seamless part of the journey, not a separate form to fill out later. Komo Surveys is available now as an add-on to any Komo plan.
Smarter mobile engagement with React Native
As more of your engagement happens inside native mobile apps, we want to make sure Komo can move with your users, wherever they are, and however they interact.
That is why we upgraded our React Native library in May. These updates give developers more flexibility to trigger Komo experiences based on in-app behaviors like scroll depth, time on screen, or element clicks. This allows you to launch content, challenges, surveys, or rewards exactly when the user is most likely to engage, without disrupting the app experience.
Key capabilities now available:
- Trigger experiences based on real-time behaviors like time in app, clicks, or scroll depth
- Launch engagement flows at the perfect moment inside your mobile app
- Build behavior-based tasks like profile completion or usage streaks
- Access new developer documentation to get started quickly
With these updates, Komo becomes more than a web experience. It becomes a flexible layer of engagement that integrates wherever your audience already spends time.
Let's keep building
This month's updates unlock new ways to engage your audience, gather insights, and build loyalty that actually lasts. Whether you are creating behavior-based flows in your app, rewarding participation across your experience, or capturing real-time feedback, everything is designed to work together and deliver more value with less effort.
If you are curious about how Komo Loyalty or Komo Surveys could fit into your strategy, now is the perfect time to explore what’s possible.
Get in touch with your Komo contact or connect with us through the website to see them in action. We’ll be back next month with more.
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