When you’re building engagement that actually connects, you don’t need more tools. You need tools that work harder. That means insight without interruption, loyalty that delivers real value, and workflows that just get out of your way.
In April, we focused on all three.
This month brought a stack of quality-of-life updates, cleaner controls, and two major new products that we’re very excited to launch soon. Here's what’s new and what’s next.
Small upgrades, big payoff
The biggest leaps often come from the smallest refinements. The things that remove friction, speed things up, and help you create cleaner, faster, and more scalable engagement experiences.
In April, we shipped over 25 fixes and improvements. Alongside that, we introduced several new capabilities to help you build smarter.
- Email attachments in communications/emails
- Bulk coupon upload and export
- Workflow triggers for extra data forms
- Audit Log enhancements
- Higher UGC image resolution limit
Coming soon: Two new ways to elevate engagement
While April’s updates enhanced the core, we’ve also been building two new products designed to unlock deeper value from your existing interactions. Both are now in final testing and built to help you convert engagement into long-term impact.
These tools don’t sit off to the side. They are built into the same workspace you already know, ready to amplify what you’re doing without adding more tools to manage.
Komo Surveys: From engagement to insight, in one seamless flow
Customer research has always been a challenge. Traditional surveys interrupt the experience, feel like an afterthought, and rarely connect to the bigger picture.
Komo Surveys was designed to change that.
Now you can ask meaningful questions without breaking the moment. Build surveys using the same tools you use to create activations, and fold them naturally into the user journey.
Here’s what makes it tick:
- Drag-and-drop builder
- Customizable design
- Embedded gamification
- Prizing and redemption
- CRM enrichment
- Real-time data mapping
- Analytics and insights
You’re not just collecting feedback. You’re learning in the flow of engagement, when attention is high and context is clear. That leads to better participation and smarter decisions.
Komo Loyalty Builder: Loyalty built on engagement, not just transactions
Most loyalty programs are stuck in the same cycle. Spend, earn, repeat. They’re forgettable, rarely drive real action, and often end up costing more than they deliver. Customers sign up, then never come back. Brands pour time and budget into platforms that never really connect.
Komo Loyalty Builder flips the model.
This is loyalty rooted in interaction, education, discovery, and fun. It rewards people for engaging with your brand, not just buying from it. The result is stronger relationships, deeper insights, and more reasons to come back.
Everything is customizable, easy to manage, and ready to launch in minutes:
- Award points for actions, not just purchases
- Build tiered programs around engagement milestones
- Showcase member progress with profiles and leaderboards
- Create challenges that invite participation, not just redemption
- Connect seamlessly with gamified activations and content
- Track performance and optimize in real time
By rewarding meaningful moments across the customer journey, Komo Loyalty Builder helps you drive connection, not just conversion. It’s loyalty that lasts because it’s built on value, not volume.
Let’s talk
Komo Surveys and Loyalty Builder are nearly ready for release, and we’ll be sharing more in the coming weeks. If you’d like more information, or want to explore how they could slot into your current programs, get in touch with your Komo contact or contact us through our website.
As always, thanks for building with us. See you next month.
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