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Case Studies > Case Study

Marvel Stadium: Using Gamification to Drive Fan Engagement In-Stadium

Discover how USA Basketball and The Boomers used Komo Digital's Engagement Hub and gamification to drive fan engagement at Marvel Stadium.

Industry: Sports

Client: Marvel Stadium

Solution: Engagement Hub

 

Objectives

Marvel Stadium had an objective of engaging their fans at half-time during the Australian Boomers vs USA Basketball exhibition match. They were also looking to introduce fans in-stadium to Marvel Stadium’s next event, the Melbourne ESports Open. 

Solution

Marvel Stadium used Live Trivia to create the ‘Are You The Biggest Basketball Fan’ game where at half-time, fans could play and compete against each other to win a signed USA Basketball Nike ball and signed Australian Boomers jersey. Market research questions were integrated into the game of Live Trivia to help Marvel Stadium segment their audience based on their level of interest in ESports in order to personalise communications and future marketing. Upon game completion, fans were directed to learn more about the Melbourne ESports Open and buy tickets. 

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Results 

Of the 103,297 fans that attended the exhibition match, 14,715 registered and were engaged with Live Trivia at half-time. Following the match, Marvel Stadium saw a 39% email open rate from their marketing communications around the Melbourne ESports Open with 369 fans purchasing tickets to the event.

Testimonial

"We implemented the Komo LIVE Fan Engagement Technology at the recent Australian Boomers v USA Basketball games at Marvel Stadium in Melbourne. We wanted an activation that was highly engaging and fun for the fans, added value throughout the basketball game itself and had a non- intrusive way to deliver fan data."

"From a commercial standpoint, we wanted to increase attendance at the Melbourne Esports Open at Melbourne Olympic Parks the following weekend. Komo LIVE hit the nail on the head for all of these KPI’s and drove 369 new consumers to the MEO. We are looking forward to working with the Komo team in the future."

Murray Hodges

Head of Sports and Lifestyle of TEG LIVE 

About Marvel Stadium

Marvel Stadium welcomes over two million patrons through it’s turnstiles each year, hosting 70 arena events as well as 600 non-event day functions. Some of the biggest names in sports and entertainment have been welcomed by Marvel Stadium including Ed Sheeran, AC/DC, and hundreds of sports teams.